Consulting
ECi Macola Consulting Services represent both people and tools that focus on providing highquality business, technical, and application assistance per your unique needs. Our consulting services team is made up of consultants, trainers, product managers, and systems experts with extensive manufacturing industry and product knowledge as well as job shop experience. Our goal is to help you maximize Macola solution, add custom applications as needed, and achieve complete visibility and control of your business. Our consulting services offering can be grouped into the following areas:
Business
- Comprehensive assessment of business processes and systems
- Trusted advisor
- Process improvement and change management
Application
- Experts on tactics for product implementation
- System configuration options
- Map business processes to application (and vice versa)
- Consultant led training
Technical
- Information Technology (IT) services
- Security and backups
- Installations, upgrades and server migrations
- Reporting
